Shipping policy

Shipping Policy

Order Processing

  • Processing Time: Orders are processed within 1–2 business days (Monday through Friday, excluding holidays).
  • Order Confirmation: Once your order is placed, you'll receive a confirmation email. When your order ships, a tracking number will be provided.

Shipping Rates & Delivery Estimates

Domestic Shipping (USA):

    • Standard Shipping: Delivery within 3–7 business days.

    • Shipping Costs: Free of charge

    • International Shipping:

      Availability: We can ship to certain international destinations.

      • Delivery Time: Varies by location, typically 7–21 business days.

      • Customs & Duties: International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

Shipping Carriers

We partner with reputable carriers such as USPS, UPS, and FedEx to ensure timely and reliable delivery.

Order Tracking

Once your order ships, you'll receive an email with tracking information. You can monitor your shipment's progress through the carrier's website.

Delivery Issues

  • Incorrect Address: Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at contact@aurevianutra.com or call +1 (888) 215-1156.

Returns & Refunds

For information on returns and refunds, please refer to our Return Policy.